Privacy Policy
Last Updated: 11 August 2026
At Radha Krishna Gold & Diamond Jewellery, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, create an account, contact us, or purchase our products.
1. Information We Collect
When you use our website or services, we may collect information such as:
- Name
- Mobile number
- Email address
- Billing and shipping address
- Account/login information
- Order and purchase details
- Payment-related information
- Enquiries and customer-support communications
- Device, browser, IP address and website usage information
- Cookies and similar technologies
We collect only information reasonably required to provide and improve our products and services.
2. How We Use Your Information
Your personal information may be used to:
- Process and fulfil jewellery orders
- Manage payments, billing and deliveries
- Create and manage customer accounts
- Respond to enquiries and customer-support requests
- Provide information regarding orders, offers and services
- Manage Gold Saving Schemes where applicable
- Improve our website, products and customer experience
- Prevent fraud, misuse and unauthorised transactions
- Comply with applicable legal and regulatory requirements
- Send promotional communications where you have consented to receive them
You may opt out of promotional communications at any time.
3. Payments
Online payments may be processed through secure third-party payment gateways and banking partners.
Payment providers may collect information required to complete transactions in accordance with their own privacy policies and security procedures.
We recommend reviewing the privacy policies of the relevant payment provider before completing an online transaction.
4. Cookies & Website Technologies
Our website may use cookies and similar technologies to improve functionality, remember preferences, analyse website performance and provide a better shopping experience.
You may disable cookies through your browser settings; however, certain website features may not function properly if cookies are disabled.
5. Sharing of Personal Information
We do not sell or rent your personal information.
Information may be shared only when reasonably necessary with trusted service providers such as:
- Payment gateways
- Banks and financial institutions
- Courier and logistics partners
- Website hosting and technology providers
- Marketing and analytics service providers
- Professional advisers
- Government or regulatory authorities where legally required
Such information should be limited to what is necessary for the relevant service or legal requirement.
6. Data Security
We take reasonable administrative, technical and organisational measures to protect personal information against unauthorised access, misuse, loss, alteration or disclosure.
However, no internet-based system or electronic storage method can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including order fulfilment, customer support, accounting, taxation, fraud prevention and applicable legal requirements.
Information that is no longer required may be securely deleted or anonymised where appropriate.
8. Your Rights
Subject to applicable law, you may request to:
- Access information held about you
- Correct or update inaccurate information
- Request deletion of information where applicable
- Withdraw consent for certain processing
- Opt out of promotional communications
- Raise questions or grievances regarding the handling of your personal information
Requests may be subject to identity verification and applicable legal requirements.
9. Third-Party Links
Our website may contain links to third-party websites or services.
Radha Krishna Gold & Diamond Jewellery is not responsible for the privacy practices, security or content of external websites. We encourage users to review the privacy policies of those websites before providing personal information.
10. Children's Privacy
Our website and products are intended for general consumers and are not designed to knowingly collect personal information from children without appropriate consent where required by applicable law.
If we become aware that personal information has been collected improperly, appropriate steps may be taken to remove it.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, website functionality or applicable requirements.
Any revised policy will be published on this page with an updated “Last Updated” date.
12. Contact Us
For questions, corrections, privacy-related requests or grievances regarding this Privacy Policy, please contact:
Radha Krishna Gold & Diamond Jewellery
Email: [Enter Official Email]
Phone: [Enter Contact Number]
Address: [Enter Store/Registered Address]
By continuing to use our website and services, you acknowledge that you have read this Privacy Policy and understand how your information is handled.
Radha Krishna Gold & Diamond Jewellery
Crafting Trust. Celebrating Every Moment.
Before publishing, replace the email/address placeholders and make sure the sections on cookies, marketing, payment gateways and Gold Saving Schemes match what the website actually does. This is a website-policy template, not a substitute for review by a qualified legal professional.